AppliAid is operated by Trophe Labs LLC, a California limited liability company (“Trophe Labs,” “we,” “us”). These terms are an agreement between you and Trophe Labs. You accept them when you attach a file, paste a posting, create an account, or subscribe, whichever comes first. If you do not agree, do not use AppliAid.
AppliAid builds a structured record of your career from documents you provide and answers you give, judges job postings against it, and generates application documents from it. It is operated as a beta service. Things will change, and occasionally break, while it grows.
You sign in with an email address you control. You are responsible for what happens under your account and for the accuracy of what you put into it. One account per person. You must be at least 16 to use AppliAid — it is a tool for job seekers, not for children.
The CV you import, the records in your graph, and every document AppliAid generates for you belong to you. We claim no ownership and use your content only to run the service for you, as described in the privacy policy. You can edit or delete your records at any time from the graph page.
One exception, and only if you ask for it. If you turn on Keep my corrections as examples in Settings, we also keep the examples that setting describes, for the purpose it describes, until you turn it off. It is off unless you turn it on, nothing in AppliAid works differently either way, and turning it off deletes what was kept.
These terms start when you attach a file or paste a posting, which can happen before you have an account. Whatever you leave in the box on the home page is held only so your first fit can run when you sign in, and it is deleted automatically within 24 hours if you never do. The privacy policy sets out exactly what is held and for how long.
AppliAid is built not to fabricate: generated documents cite records you own, and the fit engine reports gaps as gaps. It is still AI software interpreting your record, and it can be wrong. Review every document before you send it. What you submit to an employer is your application, not ours, and a fit score is an aid to your judgment, not career advice or a promise about any outcome.
Generation runs cost real compute, so accounts have rate limits. Do not use the service to misrepresent yourself, impersonate someone else, probe other accounts, or resell access. We can suspend accounts that abuse the service or other people.
AppliAid has one paid plan: $34.99 per month, plus any tax that applies, charged by Stripe to the card you give at checkout. Your subscription renews automatically every month, and you are charged $34.99 at the start of each month, until you cancel. There is no minimum term and no cancellation fee.
How to cancel: online, at any time, in Settings → Manage billing, or by writing to support@appliaid.com. Cancellation stops the next renewal. You keep access until the end of the month you have already paid for, and we do not refund partial months unless the law requires it. Deleting your account from Settings cancels the subscription first.
The free trial (one CV import, the conversation, one fit run, one resume) asks for no payment details and never turns into a paid plan on its own. Paid use is subject to the monthly ceiling described on the pricing page. If the price changes, we will email existing subscribers at least 7 days, and not more than 30 days, before the new price first applies to them, and they can cancel before it does.
The service is provided as is, without warranties of any kind. Where you use it free of charge we promise no particular availability.
To the extent the law allows: neither side is liable to the other for indirect, incidental, or consequential damages, and our total liability for all claims together is capped at the greater of $100 or what you paid us in the twelve months before the claim. These limits do not apply to liability for fraud, for willful injury to a person or property, for gross negligence, or for violating the law, and nothing in these terms tries to exempt anyone from that liability (California Civil Code section 1668). Some places do not allow parts of this limit for their residents; where that is true, it applies only as far as their law permits.
Please read this section. It affects how a dispute between you and Trophe Labs is resolved, and you can opt out of it.
Talk to us first. Before either side starts a formal claim, it sends the other a written description of the problem and what it wants: you to support@appliaid.com, we to your sign-in address. Both sides then try in good faith for 30 days to resolve it.
Arbitration. If that does not work, the dispute is resolved by binding arbitration of your claim alone, not in court. The arbitration is run by the American Arbitration Association under its Consumer Arbitration Rules, before one arbitrator, by video or in the county where you live, and the Federal Arbitration Act governs this section. The arbitrator can award the same individual relief a court could. Fees follow those rules, which keep the consumer’s share low; we pay the rest.
What stays in court. Either side may bring an individual claim in small claims court if it qualifies. Either side may ask a court to stop infringement or misuse of its intellectual property. A request for public injunctive relief, where the law lets you seek it, goes to a court and waits until the arbitration of everything else is finished.
No class actions. You and Trophe Labs each bring claims only for yourselves, not as a plaintiff or class member in a class, collective, or representative proceeding, and an arbitrator may not combine claims of different people. If a court decides this paragraph cannot be enforced for a particular claim, that claim goes to court, and the rest of this section still applies.
Opting out. You can opt out of this arbitration section by writing to support@appliaid.com from your sign-in address within 30 days after you first accept these terms, saying that you opt out of arbitration. Opting out changes nothing else in these terms. If we later change this section, the change does not apply to a dispute we already knew about, and you can reject it by writing to us within 30 days of the change.
These terms are governed by California law, apart from the arbitration section, which the Federal Arbitration Act governs. Any dispute that is not arbitrated belongs to the state or federal courts in San Diego County, California, except where the law of your home jurisdiction gives you rights this clause cannot take away.
You can stop using AppliAid at any time and delete your account and its data from Settings, or ask us to do it for you. We can end or change the service with reasonable notice, and if we end it we will refund the unused part of a month you have paid for. We may transfer these terms to a company that takes over AppliAid, and it will be bound by them.
If we change these terms in a way that matters, we will say so on this page, update the date above, and email subscribers before the change applies to them. Using AppliAid after that date means you accept the new terms. If these terms and the pricing page ever disagree, these terms win. If any part of them cannot be enforced, the rest still applies.
Questions, problems, cancellation, or deletion requests: support@appliaid.com. Written notices by post: Trophe Labs LLC, 2108 N St, Ste N, Sacramento, CA 95816, United States.